Deposit by FirePay

How do I open a FirePay account?

1. Go to http://www.firepay.com
2. Enter your e-mail address under "Sign Up Now".
   Please note that you must register the same e-mail address for your FirePay account as you registered for your WebDollar account.
3. Click on "Sign up".
4. Confirm your e-mail address by clicking "Sign up".
5. Your password will be e-mailed to you shortly. When you receive it, go to https://account.firepay.com/ to log in.
6. Enter your e-mail address and the password that was just mailed to you by FirePay. Click on "OK".
7. FirePay will ask you to choose a new password. The password must contain both letters and numbers.
8. Click on the "Create an Account" tab.
9. Fill in your personal details and read the Privacy Policy and the Terms and Conditions of Use. Click on "Submit". Please note that the address associated with your FirePay Personal Account must be the same address to which your credit card statements are sent.
10. Upon registration, you will see a message stating "FirePay Account Results".
11. Please ensure that you make a note of your account number and the expiry date. You will use your account number and expiry date to deposit money at the casino in the same way in which you may have used your credit card.
12. Click on the "Deposit Funds" tab.
13. Follow the instructions on the Deposit Funds page to deposit money in your FirePay account. Click on "Submit". Please note that the minimum purchase is $20.
14. The Deposit Funds Result page will display your current balance as a result of the deposit.
15. Go to the casino cashier. Choose Deposit by FirePay in order to deposit money using your FirePay account just as you may have used your credit card. Your FirePay account number will start with 6015 xxxx xxxx xxxx.

How do I deposit money by FirePay to my WebDollar account?
Please start the casino, click on "CASHIER" and select "Deposit by FirePay". Follow the instructions on how to make the deposit.

Are FirePay deposits available from all countries?
YES.

Why has my FirePay deposit failed?
It is essential that you use the same e-mail address when registering your casino account and when signing up with FirePay. If you do not use the same e-mail address your purchase will be rejected. To change your e-mail address please start the casino - select INFO - Personal information, and change your e-mail address, so that it corresponds with your FirePay e-mail address.
There may be other reasons why your FirePay purchase is rejected,
including:

• FirePay account number is entered incorrectly
• Expiry date is entered incorrectly
• The security code is entered incorrectly or an old security code is used
• There are not enough funds in your FirePay account. You must fund your FirePay account before you can deposit money in your WebDollar account

How can I get further information on FirePay deposits?
For further information, please consult the FirePay Help Centre at http://www.firepay.com before you contact FirePay at info@firepay.com or WebDollar by filling in this mail form.

Withdrawal by FirePay

How do I know how much I can withdraw with FirePay?
You may withdraw up to the lower of:
Your purchases using FirePay during the last 180 days OR USD 5000 plus the total deposited amount per 30-day period

How long does it take to process my withdrawal request with FirePay?
The withdrawal will be processed within 1-6 business days. Business days are weekdays excluding weekends and holidays.

Are withdrawals with FirePay available to residents in all countries?
YES

How can I get further information on FirePay withdrawals?
For further information, please consult the FirePay Help Centre at http://www.firepay.com before you contact FirePay at info@firepay.com or WebDollar by filling in this mail form.

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